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When people hear
the term mystery shopper they think of people that visit stores and fast food
chains like regular customers but are actually hired to critique the way the
employees would handle their dresses concerns and if it is in line with the dresses company's
protocols in terms of service. That in more ways than one is just a portion of
what they are actually doing wholesale dresses. The mystery shoppers are tasked to follow a
certain guideline that resembles something like that of a quality check form
and see if everything on the given list is being done.
These are the
things that the Mystery Shopper would normally take note of as they walk into a
store.Check the time it
takes employees would greet customers as they walk in.
Tag the names of
the employees.Indicate
friendliness, this is done in an objective manner based on metric scales
submitted by the company seeking the service of the mystery shopper.Take dresses note of the
questions that were asked before the employees were able to help find a
particular product.
Indicate the types
of product shown.Take note of the
sales approach used by the employee.Indicate if the
employee attempted to close the sales and if any
cheap wholesale dresses was done.Take note if the
employee would invite the shopper to come back again.Indicate the
cleanliness of the staff and the store in compliance to the standards set by
the company.Indicate the speed
of service.Note the overall
satisfaction rating of service provided.
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